How Approachable Is Your Charity?

Technology has enabled non-profit organisations to reach more people than ever before, but even with advanced tools, charities must never forget the value of developing and sustaining personal connections with their supporters. Find out how you can put a face to your charitable organisation, and engage with your supporters and donors by considering these simple tips.

How do your donors and supporters get in touch? – The most common ways that donors and supporters contact charities is either via email, phone or social media. It’s important that your charity presents an approachable and welcoming image by ensuring communication channels deliver a personal experience! Don’t forget to provide your contact details such as an email address and contact number on your website, leaflets, social media profiles and any offer communications.

Is your Charity receptive and responsive? – Providing specific contact details is an important step in the ‘giving process’, however a personalised account is only good if it receives personal attention. Your response time to emails, phone calls, and social media posts will vary based on the size of your organisation and number of staff, but one rule of thumb is to aim to answer any queries within 24 hours. Even if you can’t answer all of their questions or you need to check on the information, acknowledge the email to say that you’re looking into it! This way, you’ll keep your supporters and donors happy by keeping them in the loop!

Are you listening to your supporters? – The final ingredient in creating an approachable image with your supporters is to simply listen to them. Even if you don’t have the answer they’re looking for, you’ll find that many people will be more pleasant if you simply take the time to listen to them! You never know, one person may be voicing a concern that many other supporters and donors have, but haven’t bothered to express. If you listen carefully, you will have a better idea of what your supporters and donors want from you and how you can help them.

Fundraising is all about building and sustaining relationships, and any good relationship needs open communication. Evaluate whether or not your charity invites supporters and donors or builds walls to keep them out. To encourage supporters and donors to keep coming back, you have to show them you want their support, and thank them when you receive it.

At Fundraiser Telecom, we offer an effective way to help charities raise money for charitable causes whilst also helping donors cut their mobile and broadband phone bill costs. If you’d like our help, then get in touch today!

 

 

 

 

 

 

 

 

 

Peer-To-Peer Fundraising Made Easy

 Did you know that the power of peer-to-peer fundraising lies in its ability to amplify and empower your community? Peer-to-peer fundraising has definitely become a powerful tool for growth, by maximising brand awareness, attracting new donors and raising more funds.

At Fundraiser Telecom, we’ve put together a few tips to help you inspire peer-to-peer fundraising.

  1. Set up competitions – Whilst some supporters will reach out to their friends and family to support a cause they’re passionate about, you’ll get a lot more involvement if you offer a few incentives. Incentives such as free T-shirt for individuals and a logo and mention across social media channels for businesses can work really well.
  2. Keep it personal – The reason why peer-to-peer fundraising works is because it involves one person telling another about your charitable cause, rather than you telling them. In your online efforts, try to keep the communication and interaction personal, and allow supporters to share their own images and videos. Let the individual personalities of your supporters shine through!
  3. Show real-time progress – Peer-to-peer fundraising is more effective when your volunteers can see the impact of their fundraising efforts straightaway. Update the progress in real time to keep them engaged!
  4. Email regularly – Don’t forget to keep in touch with your volunteers by providing email updates when they receive a donation, a comment or reach a goal. Also remember to acknowledge the person that has donated by thanking them. This will strengthen the campaign connection and encourage continued engagement!

When you tap into the power of peer-to-peering fundraising, your charitable organisation could unlock the growth, and create a positive and strong impact towards your fundraising goal. Why not give it a go?

At Fundraiser Telecom, we offer an effective way to help charities raise money for charitable causes whilst also helping donors cut their mobile and broadband phone bill costs. By switching to Fundraiser Telecom, we will not only offer you and your supporters an alternative way to support the charity you both feel passionate about, but will provide you and your supporters with a whole range of other benefits as well as give you both peace of mind that you’re doing something “good” to help others! And better still you can save money!

 

 

 

 

 

 

Fundraising Goals That Your Charity Should Not Ignore

Every fundraising campaign needs a goal and they are important when launching a campaign. Realistic goals are also a reflection of the organisation’s understanding of its financial structure. At Fundraiser Telecom, we’ve put together three key goals that your charity should never ignore when launching a fundraising campaign.

Enhance brand awareness – Whilst fundraising campaigns may set out to raise thousands of pounds, raising brand awareness is also just as important. Focusing your efforts on maximising the reach, engagement, and ultimately getting the word out about your charitable cause can potentially introduce new people to your organisation who may turn into donors in the future.

Acquire donors  - Monthly recurring donations improve donor retention rates, and could potentially enhance how much donors give on average each year, whilst creating a steady year-round revenue stream. Why not consider developing a campaign that focuses on acquiring new donors? If you’ve hosted a charity event, why not collect volunteer’s contact details that can  then be used to send out a campaign? Remember to get them to opt in to receiving your emails or texts.

Test your emails – This fundraising goal can help you to optimise future email campaigns to better engage your fundraising community and maximise returns. A few variables you might want to consider testing are: email subject lines, call-to-action, or story lines.

At Fundraiser Telecom, we offer an effective way to help charities raise money for charitable causes whilst also helping donors cut their mobile and broadband phone bill costs. By switching to Fundraiser Telecom, we will not only offer you and your supporters an alternative way to support the charity you both feel passionate about, but will provide you and your supporters with a whole range of other benefits as well as give you both peace of mind that you’re doing something “good” to help others! And better still you can save money!

 

Keeping Your Fundraisers Once You Find Them

If your non-for-profit organisation doesn’t have any difficulties in finding and keeping new donors, you’re either a very lucky or extremely talented fundraiser. For the rest of us, it seems a never ending challenge to find new ways to attract donors. So, here at Fundraiser Telecom, we thought we’d put together a few ideas to help you keep them once you find them!

  1. Send them a survey – Donors are often happy to tell you more about themselves and why they chose to support your organisation. Why not send them a survey and questions about their motivation, interests and hobbies? Ask for suggestions and feedback too! Sending out a welcome survey to every new donor is a great way to collect information that will strengthen your fundraising strategy, and will also spark a conversation between you and your new fundraiser right from the word ‘go’.
  2. Make them feel the love – Make your donors feel the love you have for them! This is particularly important when increasing fundraiser retention rates, and is therefore critically important to welcome them properly when they give to your organisation. Anticipate any questions they may have, and give them a chance to let you know how they’d like to shape the relationship.
  3. Create a Welcome Pack – Creating a Welcome Pack featuring a heart-felt introductory letter, a brochure or fact sheet about your organisation and what you do, is a very effective way in welcoming new fundraisers. Don’t stop there, instead, continue to reach out to your donors, by showing them your appreciation and updating them on your success, particularly if you want to improve retention rates. A welcome package is a great way to make them feel a part of your charitable cause.

At Fundraiser Telecom we offer an effective way to help charities raise money for charitable causes whilst also helping donors cut their mobile and broadband phone bill costs. By switching to Fundraiser Telecom, we will not only offer you and your supporters an alternative way to support the charity you both feel passionate about, but will provide you and your supporters with a whole range of other benefits as well as give you both peace of mind that you’re doing something “good” to help others! And better still you can save money!

 

Effective Storytelling

Great storytelling is a powerful and effective way in inspiring and motivating people to support your charitable cause. It enables you to show your organisations’ impact, and make your supporters feel valued.

Social media is about real people telling real stories, simply by updating their Facebook, Instagram or Twitter status. They’re either telling their friends a story about something they’re doing, or finding out what their friends have been up to, or sharing advice and other people’s stories.

If your non-profit organisation is desperately trying to find ways to increase your revenue stream, storytelling is the way forward! Sharing stories with your audience is the most powerful way to engage with them and create an emotional connection, whilst persuading them to jump right into the story with you to create the happily ever after ending.

So, when it comes to persuading your audience to donate and be part of your charitable cause, it’s best done through storytelling. Storytelling is what makes your content meaningful, captures attention and engages new donors, and is therefore the key to successful fundraising.

Here are a few tips to kick-start your story.

  1. Write about a real person who needs your help.
  2. Give the person in your story a real name, and allow them to speak for themselves.
  3. Keep your story short and sweet.
  4. Allow your story to create an emotional connection with your audience.
  5. The best stories are told by the person themselves, illustrating how your organisation makes a difference.

At Fundraiser Telecom we offer an effective way to help charities raise money for charitable causes whilst also helping donors cut their mobile and broadband phone bill costs. By switching to Fundraiser Telecom, we will not only offer you and your supporters an alternative way to support the charity you both feel passionate about, but will provide you and your supporters with a whole range of other benefits as well as give you both peace of mind that you’re doing something “good” to help others! And better still you can save money!

 

 

Making the donation process easy for your donors

It’s fair to say that the easier you make the donating process, the more likely your audience are to convert. Here’s how you can offer your donors  a ‘direct flight’ through the donation process.

  1. Call-to-action - The first step to making donation process as simple as possible is by ensuring the process has a clear and effective call-to-action. This will allow donors to express their intention to give with the click of a button. Ensure your website has a clear call-to-action by adding a ‘Donate’ or ‘Fundraise’ button on the website, which both work really well. Size and colour of the button are great tools to grab your audience’s attention.
  2. Tell donors what you need – Let donors know exactly what you need in terms of donations, and if you can offer them a visual of where their donation is going, that’s even better. Try to include an ‘other’ option on your website so that donors can give within their means, rather than a set amount
  3. Reaching your destination – The final stage in the donation process is an important factor in creating a simple and satisfying experience. When a donor completes your form and submits their gift, two things should happen. First, they should arrive at a confirmation page to show that their submission has been successful. Second, thank your donors for their support. These finishing touches will leave the donor feeling confident that their donation has been accepted and appreciated.

Optimising your donation process is an effective way to improve donor experience and make supporting your cause an easy choice.

At Fundraiser Telecom we offer an effective way to help charities raise money for charitable causes whilst also helping donors cut their mobile and broadband phone bill costs. By switching to Fundraiser Telecom, we will not only offer you and your supporters an alternative way to support the charity you both feel passionate about, but will provide you and your supporters with a whole range of other benefits as well as give you both peace of mind that you’re doing something “good” to help others! And better still you can save money!

 

 

 

The importance of a fundraising plan

As Benjamin Franklin once said ‘Those who fail to plan, plan to fail’. This is particularly true when it comes to you’re fundraising efforts. A solid fundraising plan is the first step to identifying your organisation’s goals, tactics and timelines, and it will help you meet, or even exceed your financial targets.

Having a fundraising plan is fundamental to fundraising success, yet many organisations overlook its importance and fail to integrate fundraising plans into their overall strategic plans. Here are a few tips to help you create a fundraising plan that will move your fundraising efforts from reactive to proactive.

Begin with a target - A fundraising plan should begin with a target. What’s your overall fundraising goal? Your goals should be based on the needs of the organisation. Think about how much money needs to be raised in order to carry out the activities that you want to carry out.

The tactics – Once you know how much you need to raise and why, you then need to map out how you’re going to achieve your goal. What tactics will you use? Try to include a good mix of fundraising tactics such as individual giving, corporate sponsorship, direct mail, events and groups, in order to lift your fundraising efforts off the ground and make a difference.

Don’t forget the timeline – At this stage, many organisations fail to set timelines. Setting time frames are critical to ensuring you achieve your goals, and are of course, part of the fundraising planning process. They also give your supporters a timeframe to work towards and an element of urgency for their fundraising efforts.

Creating a fundraising plan will enable you to reach your goals more easily. If you’re ready to move your fundraising efforts from reactive to proactive, then begin mapping your fundraising plan today!

At Fundraiser Telecom we offer an effective way to help charities raise money for charitable causes whilst also helping donors cut their mobile and broadband phone bill costs. By switching to Fundraiser Telecom, we will not only offer you and your supporters an alternative way to support the charity you both feel passionate about, but will provide you and your supporters with a whole range of other benefits as well as give you both peace of mind that you’re doing something “good” to help others! And better still you can save money!

 

 

 

 

Get the most out of your Facebook fundraising page

Facebook is one the fastest ways to share information and ideas with others, and is an incredibly effective tool to incorporate into your fundraising efforts. We’ve put together a few tips to help you get the most out of your Fundraising Facebook page.

  1. Regularly update your status – Status updates are easy to do and very effective. They are the bread and butter of Facebook – helping you spread the word of your charitable cause, engage, build and sustain long lasting relationships with existing and new donors and supporters.Try to update your status at least three times per week to keep the interaction flowing, and remember to include a link to your website. Always look out for opportunities to start conversations and make your updates fun and engaging.
  2. Be visual – Visual elements can express a thousand words and can be a very effective way in engaging with your donors and supporters, so don’t be afraid to capture as much of your story as possible, whether its via photos or even a short video clip.
  3. Events - If you’re hosting an event, why not create an events page on Facebook and send it to people who may be interested? This is a great way to get people involved and support your charitable cause, whilst also providing a platform to interact with each other!
  4. Build a group – If you have a Facebook page then you should definitely consider setting up a group page. Those that actually join are the ones that you can lean on a bit harder since they’re showing their interest in your charitable cause. Why not get some forum discussions going? Why not do some research into existing fundraising groups pages to get a feel of how it works?

The key is getting the balance of using Facebook effectively without becoming overbearing; if you’re unsure, ask for feedback from friends and family, and have a look at some successful charity Facebook pages.

At Fundraiser Telecom we offer an effective way to help charities raise money for charitable causes whilst also helping donors cut their mobile and broadband phone bill costs.

By switching to Fundraiser Telecom, we will not only offer you and your supporters an alternative way to support the charity you both feel passionate about, but will provide you and your supporters with a whole range of other benefits as well as give you both peace of mind that you’re doing something “good” to help others! And better still you can save money!

 

 

 

 

 

 

 

 

 

 

Fundraising tips for the New Year 2015

The New Year is a time for renewal and the perfect time to look forward to another year with a fresh sense of optimism and purpose.  Although we all mean well, it can be difficult to keep New Year’s resolutions going throughout the year. So, here are a few tips to help get the fundraising ball rolling forward for your charitable cause.

  1. Be inclusive – It’s the New Year and many people are busy making New Year’s resolutions for the year ahead. One resolution that people tend to make is to get involved with their local community to help make a difference. This gives you a great opportunity to interact with potential donors and supporters to get involved with your cause. Remember people want to help make a difference; you can facilitate that desire and make it work for your cause by offering something that they’re excited to get involved in.

2. Try something new – We’ve entered a New Year and maybe its time to add something new to your fundraising strategy. If you haven’t yet taken advantage of social media, it may be something as simple as adding a Twitter or Facebook account. Whatever you do, set goals for yourself – it can be encouraging to see how you progress towards reaching them and allows you to learn what works and what doesn’t.

3. Don’t forget to be social - Engage with your supporters, donors, family and friends about your cause, upcoming events and how they can help. Consider events that they’d be interested in, and don’t forget to communicate with existing and potential donors and supporters on social media channels.

4. Be SMART – Remember that charities that set SMART goals tend to raise more money compared to those don’t. This is because they have a clear direction as to what they want to achieve, how and when. So if you haven’t already done so, try to incorporate this point into your New Year’s resolution!

Happy New Year from the team at Fundraiser Telecom!

 

Tips to increase your charitable donations using 3 simple words

If you engage with your donors and supporters through various forms of communication channels to build and sustain long term relationships with them then that’s great! But we’ve put together three simple words that you can incorporate into your fundraising efforts which could help you attract and encourage more donors to support your charitable causes.

1. You - It’s easy to ignore someone when you know they’re not really talking to you. We do it all the time, but our ears soon perk up when we hear our own name being mentioned. Do you agree? By using their name for example, when designing an email or letter, and then using the word ‘you’ throughout the email or letter you can grab your donors attention effectively by simply making the interaction more personal. Using the word ‘you’ can create a strong call-to-action!

2. Because – If you want people to support your charitable causes, it’s a good idea to tell them the reason why you need their support – creating an emotional connection if possible. Giving donors and supporters a reason will also remind them that their donation serves a purpose.

3. Thank you – Donors want to know that their donation and support will make a difference and that your appreciate their support. Say thank you! It’s simple, but very effective and makes them more likely to support you in the future.

At Fundraiser Telecom we offer an effective way to help charities raise money for charitable causes whilst also helping donors cut their mobile and broadband phone bill costs. By switching to Fundraiser Telecom, we will not only offer you and your supporters an alternative way to support the charity you both feel passionate about, but will provide you and your supporters with a whole range of other benefits as well as give you both peace of mind that you’re doing something “good” to help others! And better still you can save money!

 

Contact Fundraiser Telecom today!